Rafiki Training
Management systems training specialists


ISO 9001:2015 Introduction course (2 days)

This cost effective 2-day course will help learners understand the ISO 9001:2015 requirements applicable to their organization.

The course focusses on the processes, products and services specific to the organization 

This course is best suited for people that plays an important role in the maintenance of the QMS in the organization



 ISO 9001:2015 Internal auditor course (3 days)

This 3 day course focuses on auditing the processes in your organization, ensuring conformance to ISO 9001 and your own QMS requirements.

This course will help students to develop their skills to conduct effective internal and supplier QMS audits 

This course is best suited for people that will do internal audits within their organization including supplier audits 



 ISO 9001:2015 Combined Introduction and internal auditor course (5 days)

This cost effective 5-day course will help learners to understand the ISO 9001:2015 requirements applicable to their organization and to develop skills to conduct effective internal and supplier QMS audits 

This combined course adds a lot of value, as the knowledge gained during the Introduction course is applied during the Internal auditor course. 



ISO 9001:2015 Understanding and Implementation course (2 days)

During this course, the clauses of ISO 9001:2015 will be explained in detail, providing a basis for understanding the context of the organization, processes and the risks associated with the processes.

In addition to formal instruction, the learners will participate in exercises that develop skills to implement quality management systems.

Note: It is not necessary to complete an Introduction course before attending this course 

This course is best suited for persons that will be responsible for documenting, establishing and implementing a QMS



ISO 9001:2015 Awareness for Top management (4 hours)

The new standard (ISO 9001:2015) requires that Top Management demonstrate effective leadership through involvement and engagement with meeting the standard as opposed to just a commitment to developing a QMS.

Given that the QMS is an important tool that assists the organization to achieve its business objectives, it’s not surprising that involvement of Top Management is a mandatory requirement of ISO 9001:2015.

In this course, we will outline the key requirements to enable Top Management to understand their important role and responsibilities under ISO 9001:2015. 

This course is best suited for members of the management team 



ISO 9001:2015 Awareness for employees (4 hours)

This course addresses the role of employees within the organization with regards the ISO 9001:2015 quality management system implemented in the organization 

Anyone involved in the day-to-day activities of the quality management system can benefit from attending this course